Booking, pricing & policiesGood questions, straight answers.

Airport and executive transfers can usually be booked 24 hours ahead. For weddings, proms and Saturdays in peak season, book three to twelve months ahead. Last-minute? Call us anyway.

Airport and intercity transfers are usually flat-rate. Limousines, party buses and as-directed service are priced by the hour with a minimum that depends on vehicle, day and season. Your quote itemises everything, including gratuity, tolls and fees.

All of Greater Vancouver, the North Shore, the Tri-Cities, South of the Fraser, the Fraser Valley and the Sea-to-Sky corridor to Whistler, plus intercity and cross-border trips to Seattle and beyond.

Yes, it is one of the things we do best. We plan the vehicle mix, staging and timing, provide on-site coordinators for larger events and run live dispatch on the day.

Every chauffeur is professionally trained and background-checked, and every vehicle is commercially licensed, insured and inspected. Certificates of insurance are available for venues and corporate clients.

Yes. Corporate accounts include saved traveller preferences, a dedicated coordinator, priority availability and consolidated monthly invoicing.

Cancellation terms depend on the vehicle and date. Peak-season events have longer notice periods than airport transfers. The exact policy is stated on your quote before you confirm.

Yes. Infant, convertible and booster seats are available on request in sedans, SUVs and Sprinters. Add them to your quote request.

For domestic and international arrivals you can choose curbside pickup or an inside meet-and-greet with a name sign. Your confirmation includes exact instructions and your chauffeur’s contact details.

Every airport booking is flight-tracked. Your pickup time follows your actual arrival, and complimentary wait time is included; the amount depends on the trip and is shown on your quote.

Yes. We run private transfers to Whistler and Squamish year-round in SUVs, Sprinters and coaches, with space for ski and golf equipment.

Yes. We regularly coordinate tarmac-side or FBO pickups at YVR’s south terminal and can work with your flight department on timing.

Yes. Corporate accounts receive consolidated monthly invoicing, saved traveller preferences, and a dedicated coordinator. Ask the team to open an account with your first booking.

Yes. We plan shuttle loops, VIP movements and airport arrivals together, provide on-site coordinators and run live dispatch so changes are handled in real time.

Our chauffeurs are professionally trained, background-checked and dressed for corporate environments. Confidentiality agreements can be arranged for sensitive work.

Often, yes. Call the team for same-day requests and we will confirm availability right away.

Six to twelve months ahead is ideal for peak season (May to September), especially for the Rolls-Royce and Saturday dates. Shorter notice is often possible, so ask anyway.

Yes. We plan guest shuttles between hotels, ceremony and reception venues, with timed loops so nobody misses a moment.

Ribbon and classic wedding décor are available on request, and a red carpet can be rolled out for your arrival.

Yes. Prom bookings follow clear safety rules, including a no-alcohol policy, with parent contact details on file and group pricing for multiple vehicles.

Our party buses comfortably carry 24 to 30 guests. For smaller groups, a stretch SUV limousine for up to 14 is often the better value.

Most party bus bookings have a minimum of three to four hours on weekends. Your quote will show the minimum for your date.

Onboard beverage rules depend on the vehicle, the group and provincial regulations. Prom and under-19 bookings are always alcohol-free. The team will explain the policy when you book.

Yes. We plan drop-off and pickup points around venue traffic plans at Rogers Arena, BC Place and other venues.

There is no fixed limit. We combine coaches, minibuses and Sprinters to move groups of several hundred, coordinated by a single dispatch team.

Our 56-passenger motor coaches include an onboard washroom, reclining seats and power outlets; Wi-Fi is available on most units.

Yes. Cross-border trips to Seattle, Bellingham and Washington State are available. Every passenger needs valid travel documents.

Wheelchair-accessible units can be arranged with advance notice. Let us know your requirements in your quote request.

Limousines are priced by the hour, with minimums that vary by vehicle, day and season. Request a quote with your date and headcount and we will send an exact price.

Our stretch limousine seats up to 10 and our stretch SUV limousine seats up to 14. For larger groups, consider a party bus.

Your quote shows whether gratuity is included or added, so there are no surprises at the end of the night.

Absolutely. Hourly bookings can include as many stops as you like within your booked time.

You book a chauffeur and vehicle for a block of time and direct the itinerary as you go, with no need to plan every stop in advance.

Yes. Confidentiality agreements are available for VIP, talent and corporate clients.

We regularly coordinate with close protection teams, advance teams and venue security on routes, staging and timing.

Yes. The Rolls-Royce Ghost is available for VIP arrivals, galas, anniversaries, photo shoots and special occasions.